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Vohkus Web Shop Benefits
Complete the form below to register for a V-IP eBusiness Account. Once your request has been received, a member of our team will process your details and create your account. We may contact you should any further information be required. We will contact you to confirm your account has been successfully completed.
If you have any questions or need V-IP shop support, our eBusiness team is on hand to assist.
Call: 0345 647 3000
Email: online.enquiries@vohkus.com
Vohkus Web Shop Benefits
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Dedicated Account Manager
Every customer is supported by a dedicated account manager, providing a single point of contact for tailored advice, proactive support, and ongoing account management. -
Flexible Credit Terms
30‑day end-of-month (EOM) credit terms are available, helping to support cash flow and simplify financial planning. -
Custom Company Catalogues
Create and manage bespoke, company-wide catalogues built around preferred product selections.
• Define and maintain approved or preferred product lists
• Self-manage products and categories
• Control what is visible and available across the organisation -
Advanced Purchasing Workflows
Gain full control over purchasing activity and approvals across the business.
• Role-based access for purchasers and approvers
• Configurable approval rules based on spend limits, product quantities, or product types
• Approval workflows assigned to specific users or user groups
• Multiple layered rules that can cascade to support complex organisational structures -
eProcurement Integration
Seamless integration with ERP systems and external marketplaces.
• Automatic transfer of shopping baskets into customer systems for internal approval
• Use of existing internal workflows and permissions
• Approved baskets can be returned to the shop for fast and accurate order completion -
Quick Ordering
Rather than search for products, or choose from company catalogues, customers can simply upload and order products from a spreadsheet.
NET PROMOTER SCORE
We are proud to be awarded an NPS score of 81 – which verifies our world-class customer service.
The Net Promoter Score (NPS) is an industry standard, independently run and audited customer loyalty metric that gauges how likely customers are to recommend a company’s product or service to others. We are proud to have one of the highest NPS in the UK, showcasing our commitment to deliver exceptional support to our customers.
Trusted by Customers. Recommended by Customers.
High-performing organisations need a technology partner they can trust. That's why customers continue to choose Vohkus year after year. What makes the difference? Our customers tell us it's our people. They value our responsiveness, expertise, professionalism and the genuine partnerships we build:
99.3%
of customers rate our approach as “Very Professional” or “Extremely Professional”
98.6%
say we consistently meet or exceed expected response times
95.7%
rate our issue resolution capabilities as “Very Good” or “Extremely Good”
100%
satisfaction with Account Manager communication and engagement
98.5%
rate our technology expertise and solutions as “Good” or “Extremely Good”