VOHKUS ONLINE STORE

HELP CEnTRE

Need support for your account? Call your Account Manager on 0345 647 3000 or email us

Need support for your account? Contact your Account Manager

0345 647 3000 or online.enquiries@vohkus.com

HELP TOPICS

All your account features and functions are covered in our help topics. You can quickly take care of most things here, or connect with us when needed.

Opening your Favourites

Save products to your favourites shopping list

Obtaining a Quote

Get the best prices on your equipment

The Checkout Process

Quickly procure products with our checkout process

Create your Account

Your central place for account information in our interactive dashboard.

Methods of Payment

Learn how you can purchase items

Have an Idea?

We want to hear your ideas for the store

Dashboard Overview

Learn what the dashboard can do for you

Find your account manager

Your point of contact for assistance

Find previous orders

Quick find your previous order history

Notifications

Keep up to date with notifications

Access the company catalogue

Your curated store with all company products

Have an Idea?

We want to hear your ideas for the store

Remove your Account

Manage and control your notifications for your account.

Roles

Manage and control your notifications for your account.

Change my title/job description?

Manage and control your notifications for your account.

Account Information

Manage and control your notifications for your account.

Ordering & Shipping

Manage and control your notifications for your account.

Payment Methods

Manage and control your notifications for your account.

Basket and Order Notes

Amend your basket before your procceed to checkout

The Checkout Process

Quickly procure products with our checkout process

Change your delivery address

Curate your own address book

Methods of payment

Find out how you can pay for your items

Find your previous orders

Look back at your history of orders

Have an Idea?

We want to hear your ideas for the store

GDPR & Cookies

Learn how we use and protect your data

Our store policy

See the terms and conditions of our store

Resetting passwords

Quickly procure products with our checkout process

Terms and conditions of sale

Read our terms and conditions of sale

VIDEO TUTORIALS

We have series of video tutorials available to help you quickly use and troubleshoot online store features. Select from the list of tutorials below to get started.

If you don’t have a Vohkus Account for this website yet, click here to begin

SEE ALL VIDEO TUTORIALS

FAQ

Frequently asked questions from our customers

If you don’t have a Vohkus Account for this website yet, click here to begin

SEE ALL VIDEO TUTORIALS

What payment methods do you accept?
We currently only accept payment through purchase orders.


How do I find products?
Learn the various ways you can search or browse for a product.


How do I find my account manager?
Your account manager is a useful point of contact.

 

The site’s not working/I found a bug - who can I contact?
Found something that we need to fix? Let us know.


What emails does the system send?
Understand what emails our shop sends you and what you can expect in your inbox.


How can I set approval rules and what options are available?
Set the approval rules for staff in your company.

How do I create an account?
Let us guide you through the account creation process


How do I reset my password?
Learn the various ways you can search or browse for a product.


How do I change my job title/description?
Your account manager is a useful point of contact.

 

How do I change my delivery address?
Found something that we need to fix? Let us know.


Where do I find my previous orders?
Understand what emails our shop sends you and what you can expect in your inbox.


How can I arrange a store demo for a colleague?
Set the approval rules for staff in your company.

NEED HELP?

If you need help with Account registration, If you still can't find what you are looking for, please contact us and we will call you back

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