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Communication and collaboration services for Parole Board of England and Wales

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Published 09-Nov-2018 10:42:58
Communication and collaboration services for Parole Board of England and Wales
 

Parole Board staff work remotely and needed to collaborate on documents in real time. Vohkus designed and managed a solution including Office 365, Sharepoint and Skype for Business.

The Parole Board of England and Wales is an independent body that carries out risk assessments on prisoners to determine whether they can be safely released into the community. It is an executive nondepartmental public body, sponsored by the Ministry of Justice. Most of the Parole Board’s 170+ members work remotely, either from home, in prisons, or on the road. Because of complexity of information and need for confidentiality the Board had become over-reliant on paper-based systems.

Dossiers were transported by secure courier to and from head office and members’ home addresses, resulting in high costs and inefficiencies in the speed at which cases could be handled. Critically, there was no way to collaborate on documents in real time, so that any query could result in another round of couriers before information could be presented. The Board engaged Vohkus to help it devise and execute a strategy that would address these numerous business challenges.

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