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HP Print at your Service

 A Smarter Plan for smarter business 

 

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How does it work

When you sign up for an HP Print At Your Service plan, you receive a new HP printer, Original HP supplies delivered as you need them, and Next Business Day Onsite Service—all included in one low monthly fee with great savings built in.

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1. Plans are based on the number of pages that you print, not on how many cartridges you use. If you do not print all of your plan pages in a month, your unused pages will be rolled over for up to one year.

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2. If you print more pages than your monthly plan amount and have no rollover pages to use, the extra pages you print will automatically be added at the same cost per page as your current plan (billed in 100-page increments).

How is the service included in my HP Print At Your Service plan different from standard warranty and extended warranty?

Standard WarrantyStandard Next-Day Onsite Care PackHP Print At Your Service

Remote phone installation assistance

Yes

Yes

Yes

Defective media retention

 

Yes

Yes

Next Business Day Onsite Service1

(Differs by hardware product)

Yes

Yes

Enhanced parts priority

Yes

Yes

Limited long-life consumables8

Yes

Quick troubleshooting analysis via phone prior to HP technician dispatched on site

Yes

Customer self-repair parts replaced by HP technician at no additional charge



(Optional at customer request)

Yes

How do I request service?

 

Just fill in your details and one of our MPS experts will contact you back with all the information you need.

 

How do I request service?

 

Just fill in your details and one of our MPS experts will contact you back with all the information you need.