Break-Fix Support / Any Device Anywhere
Alternative to expensive manufacturer extended warranty support
Providing a cost-effective alternative to manufacturer post-warranty support, we provide a flexible and tailored 24/7 break-fix service for your Server, Storage, and Network estates with global spares, engineer support, and defined SLA to resolve any faults.
- Multi-Vendor support, intelligent monitoring, and discovery
- Single point of contact for 24/7 global support
- Flexible SLA and term options
- Operating System-level support
- Access to Forward Stocking Locations, Spares, and Engineers to support all contracts
- Risk Assessment to identify which devices can be supported under Break-Fix at no risk
Benefits
- Lower your Cost: Reduce support cost by 40% or more, compared to traditional manufacturer support.
- Simplify Support Contracts: Unify your support agreements under a single contract with one number to call and one renewal date.
- Multilingual: Global service desks allow us to clearly communicate with our customers in their language.
- Intelligent Monitoring: Proactive actionable monitoring
- Extended hardware lifespan: With our Break-Fix support, extend the life of the infrastructure beyond the initial warranty period and take control of when any refresh is needed.
- Customer Focused: Increase flexibility and access to IT experts without restrictions, managed via a Single Point of Contact.
- Best in Class tools: Industry-leading and approved platforms for integration with customers' environments.
Why Vohkus
- Significant cost savings using our Break-Fix support
- Expert advice on hybrid support model, we can help with the right mix for you
- Global reach, providing spares and engineer support where it is needed
- Flexible support contracts tailored to customers’ requirements with enhanced SLA and term options
- Multi-vendor support on one contract and one renewal date
FIND OUT HOW MUCH MORE YOU COULD SAVE WITH VOHKUS
A comparative quote for Break-fix support will quickly show why Vohkus delivers better value.
- Cost savings of up to 40% compared with OEM maintenance/support contracts.
- Multi-vendor support through a single contact number, service desk, and portal.
- Combine globally dispersed assets onto a single contract with tailored SLAs.
FIND OUT HOW MUCH MORE YOU COULD SAVE WITH VOHKUS
A comparative quote for Break-fix support will quickly show why Vohkus delivers better value.
- Cost savings of up to 40% compared with OEM maintenance/support contracts.
- Multi-vendor support through a single contact number, service desk, and portal.
- Combine globally dispersed assets onto a single contract with tailored SLAs.