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Dell ProSupport Suite1-1

Dell ProSupport Suite1-1

PROSUPPORT SUITE FOR PCS

Transforming employee / IT relationships in a work-from-anywhere world

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Dell ProSupport Suite2

Dell ProSupport Suite2

Provide maximum support to your teams

With most of your employees now working from home, Dell is standing by to help you provide uninterrupted system productivity and a seamless end-user experience.

Aspect of the service

ProSupport Suite for PCs takes advantage of connectivity technology & an intuitive online dashboard where you will centrally monitor and manage your PC fleet. Stay in control of better user experiences with:

Proactive and predictive detection for faster issue resolution

A quick analysis of health, application experience, and security scores on a single screen

Customized rules define remediation workflows

Automatic creation and deployment of custom update catalogs for Dell BIOS, driver, firmware, and applications

Dell ProSupport Suite17

Dell ProSupport Suite17

Challenges it overcomes

  • Avoid IT downtime with AI-driven telemetry that predicts issues and provides actionable steps for prevention, resolution, optimization, and upgrades
  • Balance cost vs. experience, reduce one-offs
  • Uncover performance issues and use tailored recommendations for seamless and remote updates
  • Detect and resolve issues before they create disruptions for your employees
  • Protect your investments. ProSupport Plus for PCs includes repairs and replacements for accidental damage and the ability to retain your hard drive and its data should it need replacement

Dell ProSupport Suite13-2

Connect and manage PCs with actionable intelligence 

Manage your entire fleet with the confidence to act anytime, anywhere. With ProSupport, gain visibility into the health of your Dell fleet based on telemetry-driven insights.

ProSupport Plus unlocks our differentiating technology that uses machine learning to predict issues before they happen and proactively resolves them when they do.

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Dell ProSupport Suite14

Dell ProSupport Suite14

Benefits

ProSupport Suite for PCs helps IT admins automate and customize upgrades and resolve issues remotely while keeping employees productive – creating a better experience for employees and IT alike.

ProSupport Suite for PCs allows you to: 

  • Gauge the health of your fleet and remotely resolve developing issues
  • Root cause issues and remotely apply solutions to individual PCs or across your fleet
  • Optimize devices based on AI-driven performance trends
  • Improve employee experience by pinpointing and resolving issues before they develop
  • Create productive employee experiences 24x7 support, onsite
  • Automate the way you do IT with customized rules

Dell ProSupport Suite15

Dell ProSupport Suite15

Why Vohkus

Vohkus has historically been both a Dell EMC Platinum Partner and a leading EMC partner, so following EMC’s acquisition, we were perfectly placed to help customers take advantage of the strategic benefits of the merger.

Get in touch if you need an efficient solution to resolve issues remotely with smart actionable recommendations.

Dell ProSupport Suite16

Get in touch if you need an efficient solution to resolve issues remotely with smart actionable recommendations.

Get in touch with Vohkus experts