X Series offers plans which you can mix and match to address your diverse needs in the most cost-efficient manner.
Integrated Communications
X2 provides your employees with:
- One-click from chat to voice to video meetings
- Company-wide team messaging
- HD video conferencing with screen sharing
- Integration with CRM & business applications
Smarter Global Engagement
X4 includes X2 capabilities plus:
- Unlimited global calling for UC across 47 countries
- Supervisor & service quality analytics
- Streamline call handling with Switchboard Pro
Speed to Resolution
X6 includes X4 capabilities plus:
- 4,000 minutes per concurrent agent
- Voice-focused contact centre
- One click subject matter expert access
- Customer engagement analytics
- Customisable wallboards/dashboards
Customer Experience Transformation
X8 includes X6 capabilities plus:
- Integrate voice, email, webchat and social
- Advanced speech and interaction analytics
- Predictive outbound campaigns
- Quality, collaborative performance management
Next Steps?
Contact our 8x8 cloud communications specialist to learn how your business can benefit today.
Next Steps?
Contact our 8x8 cloud communications specialist to learn how your business can benefit today.