<img height="1" width="1" src="https://www.facebook.com/tr?id=248146345985568&amp;ev=PageView &amp;noscript=1">
BG-Form

X Series

Cloud Communication Software

Communications fuel the speed of your business. It’s time to turbo charge them with X Series.

 

GET IN TOUCH

Cloud Communication Software sign

82% of customers won’t return after a bad experience

In today’s hyper-competitive business environment, an outstanding customer experience is the key to continued loyalty, referrals and repeat business. 82% of customers will leave a company after a single bad experience — and those same customers are willing to pay a premium to get exceptional customer service.

 

Don’t be a statistic

X Series integrates call centre and unified communications technology on a global, cloud-based platform, giving you the control to provide customised customer service that sets you apart from competitors.

 

Screenshot 2020-01-03 at 17.10.11

Engagement is: Connection, Context and Collaboration

X Series offers plans which you can mix and match to address your diverse needs in the most cost-efficient manner.

 

Integrated Communications

X2 provides your employees with:

  • One-click from chat to voice to video meetings
  • Company-wide team messaging
  • HD video conferencing with screen sharing
  • Integration with CRM & business applications

Asset 22

Smarter Global Engagement

X4 includes X2 capabilities plus:

  • Unlimited global calling for UC across 47 countries
  • Supervisor & service quality analytics
  • Streamline call handling with Switchboard Pro

Asset 21

Speed to Resolution

X6 includes X4 capabilities plus:

  • 4,000 minutes per concurrent agent
  • Voice-focused contact centre
  • One click subject matter expert access
  • Customer engagement analytics
  • Customisable wallboards/dashboards

Asset 20

Customer Experience Transformation

X8 includes X6 capabilities plus:

  • Integrate voice, email, webchat and social
  • Advanced speech and interaction analytics
  • Predictive outbound campaigns
  • Quality, collaborative performance management

Asset 19

BG-Form

Rocket

 

Next Steps?

Contact our 8x8 cloud communications specialist to learn how your business can benefit today.

Rocket

 

Next Steps?

Contact our 8x8 cloud communications specialist to learn how your business can benefit today.