The South East Coast Ambulance NHS Foundation Trust’s legacy infrastructure and proprietary computer-aided dispatch platform was constraining its overall performance, response times and disaster recovery capability. It approached Vohkus to design and implement a highly-resilient and performant replacement solution.
Situation South East Coast Ambulance NHS Foundation Trust (SECAmb) covers a geographical area of 3,600 square miles and employs over 3,300 staff working across 110 sites in Kent, Surrey and Sussex. Its single site legacy infrastructure and proprietary computer-aided dispatch platform were hampering its aims of improving efficiency and reducing response times, and required considerable manual intervention for disaster recovery (DR) purposes.
SECAmb approached Vohkus to design and implement a highly resilient and performant replacement solution. The project involved migrating from the legacy platform to an open system architecture capable of supporting virtualisation and providing built-in DR functionality.
The project Vohkus consultants coordinated a series of design and planning workshops to ascertain the feasibility of the overall project, to examine the plethora of third party interdependencies, and to determine the specification of hardware required to cater for current and future workloads. Vohkus also carried out audits of the existing systems, analysis of patterns and workloads, and stakeholder and line-of-business interviews before recommending a single solution that would incorporate elements from multiple specialist vendors.