Home Appliance Guard is a leader in UK home appliance insurance and warranties. The company employs around 200 staff and has three offices in the south of England.
Vohkus has worked with Home Appliance Guard for over 10 years. Initially it provided case-by-case support as an extension of the company’s own IT department, but for the past five years it has provided a fixed-price support managed service. Home Appliance Guard’s estate included 15 servers linked between each site, originally installed and set up by Vohkus. Several of these operated in a clustered Exchange environment, ensuring the system could fail over with no loss of service.
Home Appliance Guard was nonetheless becoming increasingly concerned about the reliability of the old equipment. Home Appliance Guard’s ICT manager, says: “We considered data loss prevention and improved governance to be high priorities, and recognised that if the company was to continue to grow we’d need a more scalable platform. The decision to migrate to Office 365 was therefore driven by a mix of technology, security and business concerns.”